I am an Assistant Professor in the The Information School at the University of Wisconsin, Madison. I co-direct the Collaborative Computing Group. I am also a faculty affiliate in the UW-Madison Robert & Jean Holtz Center for Science and Technology Studies, the UW-Madison Institute for Diversity Science, and the UW-Madison Data Science Institute. I received a PhD in Information Science and Technology (2019) from the Information School at Syracuse University. After my PhD, I spent one year as a teaching postdoc in Berkeley’s Master’s in Data Science (MIDS) program.
My area of research lies at the intersection of Computer Supported Collaborative Work (CSCW) and human-centered design/computing. My work investigates the approaches to enhancing contribution by crowds in online environments. Using mixed-methods approaches and data science techniques, I investigations how people (‘‘the crowd’’) contributes to and participates in virtual citizen science. Prior research projects have included: studying the motivations of volunteer crowd workers, investigating learning behaviors, using theory-based motivational cues to enhance pariticpation, and investigating the coordinative mechanisms of knowledge production.
Ongoing research considers approaches to diversity the crowd in various contexts. This work involves research using participatory design to re-imagine how new systems and digital tools might enhance approaches to involve underrepresented groups in informing and shaping environmental policy. Additional projects focus on approaches to enhance and diversify definitions of fairness in machine learning audits.
My research has been published in leading conferences and journals in HCI such as ACM Conference On Computer-Supported Cooperative Work And Social Computing, the Journal of the Association for Information Systems, and Computers in Human Behavior. The research has been funded by the National Science Foundation (HCC), the Rockefeller Foundation, the Chan Zuckerberg Initiative, and the UW-Madison Office of the Vice Chancellor for Research and Graduate Education.
Check out my Current Projects
[May. 2024] Research with my collaborator Kaiping Chen was featured in The Badger Herald -Study shows marginalized groups’ views of environmental justice.
[May. 2024] I wrote an article in the Wisconsin State Journal describing my background shaped my research trajectory and current proejcts at UW - The digital town hall.
[Apr. 2024] Our poster, “Learning About Life in the US: A Pilot Study on the Information Behavior of Nigerian Diasporan” was among the finalist for The 2024 iConference Best Poster Award.
If you’re interested in working with me, please reach out to me at cbjackson2[at]wisc.edu. You should also take a look at my Compact of Expectations to learn more about how I work with students.
Tallal Ahmad (UW-Madison, Ph.D. Advisee), Ellie Jeong (UW-Madison, Ph.D. Advisee), Corey Black (UW-Madison, Masters student in Library and Information Studies),
Xin Bu, Yiping He, Shihao Yang, Pragyan Das, Weiyu (Vincent) Kong, Samantha Lee, Xucen Liao, Stephen Ling, Arden Wang, Yueming Xu, Kendall Walch (UW-Madison, Undergraduate in Data Science)
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