Selected publications

All Papers Social Computing Responsible AI Citizen Science Civic Technology

Conference & Journal Papers

Folksonomies in Crowdsourcing: A Cross-Project Comparison

Alexander O. Smith, Julia Bullard, Corey Jackson, Kevin Crowston, and Carsten Österlund

Computer Supported Cooperative Work, 2026

crowdsourcing folksonomies social computing

This paper compares how folksonomies develop and function across different crowdsourcing projects.

Folksonomies in Crowdsourcing: A Cross-Project Comparison

Alexander O. Smith, Julia Bullard, Corey Jackson, Kevin Crowston, and Carsten Österlund

Computer Supported Cooperative Work, 2026

crowdsourcing folksonomies social computing

Compares how folksonomies develop and function across crowdsourcing systems.

Leveling Up or Dropping Out: Searching for Learning Routines in Crowdsourced Environments

Corey Jackson, Carsten Österlund, Anand Vamsi, Alexander Owen Smith, and Kevin Crowston

Proceedings of the ACM on Human-Computer Interaction, 2025

crowdsourcing learning social computing

This paper examines how participants develop and sustain learning routines in crowdsourced environments.

Leveling Up or Dropping Out: Searching for Learning Routines in Crowdsourced Environments

Corey Jackson, Carsten Österlund, Anand Vamsi, Alexander Owen Smith, and Kevin Crowston

Proceedings of the ACM on Human-Computer Interaction, 2025

crowdsourcing learning social computing

Examines how participants develop and sustain learning routines in crowdsourced systems.

Design Principles for Background Knowledge to Enhance Learning in Citizen Science

Kevin Crowston, Corey Jackson, Isabella Corieri, and Carsten Österlund

iConference, 2023

citizen science learning design

This paper proposes design principles for incorporating background knowledge to improve learning outcomes in citizen science systems.

Design Principles for Background Knowledge to Enhance Learning in Citizen Science

Kevin Crowston, Corey Jackson, Isabella Corieri, and Carsten Österlund

iConference, 2023

citizen science learning design

Introduces design principles to support learning in citizen science platforms.

Teaching Citizen Scientists to Categorize Glitches Using Machine Learning Guided Training

Corey Jackson, Carsten Österlund, Kevin Crowston, Mahboobeh Harandi, Sarah Allen, Sara Bahaadini, Scotty Coughlin, Vicky Kalogera, Aggelos Katsaggelos, Shane Larson, Neda Rohani, Joshua Smith, Laura Trouille, and Michael Zevin

Computers in Human Behavior, 2020

citizen science machine learning training

This paper explores how machine learning can guide training processes for citizen scientists performing classification tasks.

Building an Apparatus: Refractive, Reflective, and Diffractive Readings of Trace Data

Carsten Österlund, Kevin Crowston, and Corey Jackson

Journal of the Association for Information Systems, 2020

trace data methodology information science

This paper introduces conceptual approaches for interpreting trace data in sociotechnical systems.

Shifting Forms of Engagement: Volunteer Learning in Online Citizen Science

Corey Jackson, Carsten Österlund, Kevin Crowston, Mahboobeh Harandi, and Laura Trouille

Proceedings of the ACM on Human-Computer Interaction, 2020

citizen science learning participation

This paper examines how volunteer engagement evolves over time in online citizen science platforms.

Knowledge Tracing to Model Learning in Online Citizen Science Projects

Kevin Crowston, Shane Larson, Neda Rohani, Joshua Smith, Laura Trouille, Michael Zevin, Carsten Österlund, Tae Kyoung Lee, Corey Jackson, Mahboobeh Harandi, Sarah Allen, Sara Bahaadini, Scott Coughlin, and Aggelos Katsaggelos

IEEE Transactions on Learning Technologies, 2020

learning analytics citizen science modeling

This paper applies knowledge tracing methods to understand learning processes in citizen science environments.

Methodological Reinforcements: Investigating Work Through Trace Data and Text

Corey Jackson, Laura Anderson, and Cheryl Kieliszewski

AHFE Conference, 2020

methodology trace data qualitative methods

This paper explores methodological approaches for studying work using trace data and textual analysis.

The Genie in the Bottle: Different Stakeholders, Different Interpretations of Machine Learning

Mahboobeh Harandi, Kevin Crowston, Corey Jackson, and Carsten Österlund

HICSS, 2020

machine learning interpretation stakeholders

This paper examines how different stakeholders interpret and understand machine learning systems.

Teaching Citizen Scientists to Categorize Glitches Using Machine Learning Guided Training

Corey Jackson, Carsten Österlund, Kevin Crowston, et al.

Computers in Human Behavior, 2020

citizen science machine learning training

Explores ML-guided training approaches for citizen science classification tasks.

Building an Apparatus: Refractive, Reflective, and Diffractive Readings of Trace Data

Carsten Österlund, Kevin Crowston, and Corey Jackson

Journal of the Association for Information Systems, 2020

trace data methodology information science

Conceptual approaches for interpreting trace data in sociotechnical systems.

Shifting Forms of Engagement: Volunteer Learning in Online Citizen Science

Corey Jackson, Carsten Österlund, Kevin Crowston, et al.

Proceedings of the ACM on Human-Computer Interaction, 2020

citizen science learning participation

Examines how engagement evolves over time in citizen science communities.

Knowledge Tracing to Model Learning in Online Citizen Science Projects

Kevin Crowston, Shane Larson, Corey Jackson, et al.

IEEE Transactions on Learning Technologies, 2020

learning analytics citizen science modeling

Applies knowledge tracing to model learning in citizen science systems.

Methodological Reinforcements: Investigating Work Through Trace Data and Text

Corey Jackson, Laura Anderson, and Cheryl Kieliszewski

AHFE Conference, 2020

methodology trace data qualitative

Explores methodological approaches using trace data and textual analysis.

The Genie in the Bottle: Different Stakeholders, Different Interpretations of Machine Learning

Mahboobeh Harandi, Kevin Crowston, Corey Jackson, and Carsten Österlund

HICSS, 2020

machine learning stakeholders interpretation

Examines how stakeholders differently interpret machine learning systems.

Linguistic Changes in Online Citizen Science: A Structurational Perspective

Corey Jackson, Carsten Österlund, Mahboobeh Harandi, Dhruv Kharwar, and Kevin Crowston

ICIS, 2019

citizen science language social computing

This paper analyzes how language evolves within online citizen science communities.

Linguistic Changes in Online Citizen Science: A Structurational Perspective

Corey Jackson, Carsten Österlund, et al.

ICIS, 2019

citizen science language social computing

Analyzes language evolution in citizen science communities.

Folksonomies to Support Coordination and Coordination of Folksonomies

Corey Jackson, Kevin Crowston, Carsten Österlund, and Mahboobeh Harandi

Computer Supported Cooperative Work, 2018

folksonomies coordination crowdsourcing

This paper explores how folksonomies support coordination in collaborative systems.

Addressing the Privacy Paradox through Personalized Privacy Notifications

Corey Jackson and Yang Wang

Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies, 2018

privacy personalization HCI

This paper investigates personalized privacy notifications as a way to address the privacy paradox.

Did They Login?: Patterns of Anonymous Contributions in Online Communities

Corey Jackson, Kevin Crowston, and Carsten Österlund

Proceedings of the ACM on Human-Computer Interaction, 2018

online communities anonymity participation

This paper examines patterns of anonymous contributions in online communities.

Folksonomies to Support Coordination and Coordination of Folksonomies

Corey Jackson, Kevin Crowston, Carsten Österlund, and Mahboobeh Harandi

Computer Supported Cooperative Work, 2018

folksonomies coordination crowdsourcing

Explores how folksonomies enable coordination in collaborative systems.

Addressing the Privacy Paradox through Personalized Privacy Notifications

Corey Jackson and Yang Wang

IMWUT / UbiComp, 2018

privacy personalization HCI

Investigates personalized privacy notifications to address user behavior gaps.

Did They Login?: Patterns of Anonymous Contributions in Online Communities

Corey Jackson, Kevin Crowston, and Carsten Österlund

Proceedings of the ACM on Human-Computer Interaction, 2018

online communities anonymity participation

Examines patterns of anonymous participation in online communities.